Terms and Conditions

1. Agreement

This Agreement (“Agreement”) is made and entered into as of [Date] between Broomstick Cleaning Services (“Broomstick”), with its registered office at Allapur, Padmavathi Nagar, Kukatpally, Malkajgiri, Telangana, India, and the user accessing this website (“User”). By accessing or using this website, placing an order for cleaning services, or otherwise interacting with Broomstick, the User acknowledges and agrees to be bound by these Terms and Conditions.

2. Services

Broomstick provides professional cleaning services in [List service areas: Moosapet, Kondapur, Madhapur, Gachibowli, and other specified areas].

3. Service Packages

Broomstick offers a range of cleaning service packages to suit various customer needs. Detailed information about our service packages, including pricing and inclusions, can be found on our website or by contacting us directly.

4. Service Schedule & Cancellation

Scheduling: Service appointments are subject to availability.
Cancellation:

❗A 24-hour notice is required for cancellations of one-time or occasional cleaning services.

❗For subscription-based services (recurring cleanings), a 5-day notice before the start of the next billing cycle is required for cancellation.

❗Cancellations ade at least 15 days before the start of the month will be considered a 15-day subscription. If the 15-day window has passed, cancellations for that month will not be accepted.

5. Payment

Payment Methods: We accept UPI, debit card, credit card, online payments, and cash.
Payment Terms: Payment is due upon completion of each service unless other arrangements are made in writing.
Late Payments: Late payments may incur a late fee at the discretion of Broomstick.

6. Customer Responsibilities

Pet Safety: The Customer is solely responsible for the safety and security of their pets during the cleaning service.
Property Access: The Customer shall ensure that the Property is accessible to Broomstick’s cleaning personnel during the scheduled service time.
Property Security: The Customer is responsible for the security of the Property and its contents during the cleaning service.
Valuables: The Customer is responsible for securing any valuable items before the cleaning service. Broomstick is not responsible for any loss or damage to valuables.
Accessibility: The Customer shall ensure that all areas to be cleaned are accessible to cleaning personnel.

7. Liability

Broomstick shall not be liable for any damages or losses to the Property or its contents, unless caused by the gross negligence or wilful misconduct of Broomstick or its employees.

8. Customer Satisfaction

Broomstick strives for customer satisfaction. If the Customer is not satisfied with the cleaning service, they must notify Broomstick within 24 hours of the service for consideration of a re-clean.

9. Data Privacy

Broomstick respects your privacy and is committed to protecting your personal information. We will only collect and use your personal information as necessary to provide and improve our services, and in accordance with applicable data protection laws.

10. Disclaimer of Warranties

Broomstick provides its services on an "as is" and "as available" basis. Broomstick makes no representations or warranties of any kind, express or implied, as to the operation of its services or the information, content, materials, or products included on its website.

11. Limitation of Liability

In no event shall Broomstick be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data loss, or loss of goodwill, arising out of or in connection with the use of our services.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Telangana, India.

13. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

14. Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

15. Notices

All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered personally, upon the first business day following deposit in the mail, postage prepaid, certified or registered, return receipt requested, addressed as follows:
If to Broomstick: Allapur, Padmavathi Nagar, Kukatpally, Malkajgiri, Telangana, India
If to Customer: [Customer Name and Address]
or to such other address as either party may designate in writing from time to time.

16. Waiver

No waiver of any provision of this Agreement shall be effective unless in writing and signed by the party against whom such waiver is sought to be enforced.

17. Independent Contractor

Broomstick and its employees are independent contractors and not employees or agents of the Customer.

18. Changes to Terms and Conditions

Broomstick reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated Terms and Conditions will be effective immediately upon posting on this website. By continuing to use our services after any changes are made, you agree to be bound by the revised Terms and Conditions.

19. Emergency Contact Information

The Customer shall provide Broomstick with an emergency contact number in case of unforeseen circumstances.

20. Termination of Service

Broomstick reserves the right to terminate this Agreement and refuse service to the Customer in the event of:
• Repeated violations of this Agreement by the Customer
• Safety concerns for Broomstick's employees
• Unforeseen circumstances beyond Broomstick's control

21. User Agreement

By accessing or using this website, placing an order for cleaning services, or otherwise interacting with Broomstick, the User acknowledges and agrees to:
• Comply with all applicable laws and regulations.
• Provide accurate and complete information to Broomstick.
• Not use the website or services for any unlawful or prohibited purposes.
• Not interfere with the operation of the website or Broomstick's services.
• Indemnify and hold harmless Broomstick from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorney's fees) arising from or relating to the User's use of the website or services, or the User's violation of these Terms and Conditions.

22. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
• Phone Number: 9142424209
• Email: support@broomstick.in.

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Broomstick, Allapur,
Padmavathinagar, Kukatpally, Kukatpally, Medchal (Malkajgiri)

Request@broomstick.in
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